CCFE and its service providers are committed to being industry leaders in trading platform availability. This commitment is met by a highly resistant network architecture that is designed to recover quickly with no loss of data should any component of the architecture fail. Disaster Recovery (DR) procedures are periodically tested to ensure the marketplace can continue to function in the event of an unplanned outage.

DR Information for CCFE Futures Platform provided by ICE

The trading platform and disaster recovery site reside in separate geographical locations (Chicago and Atlanta) to protect the marketplace from being significantly impacted by an area wide outage.

In the event of an unplanned outage, CCFE may determine the necessity to recover the trading system to the disaster recovery site. If this procedure is initiated, the existing "Exchange" login on the CCFE homepage will automatically forward customers to the disaster recovery site.

DR Information for CCFE Futures & Options Platform provided by SDS

The trading platform and disaster recovery sites reside in separate geographical locations (New York and New Jersey) to protect the marketplace from being significantly impacted by an area wide outage.

In the event of an unplanned outage, CCFE may determine the necessity to recover the trading system to the disaster recovery site. If this procedure is initiated, the CCFE homepage will be both updated with an alert message and the Options Trading login link will forward to the disaster recovery site. Additionally, the link on the right side of the page, under "Learn More" will also become active and allow for customers to connect to the disaster recovery site. This page may also be used to provide system availability updates and instructions for customers.